Process mapping - a
basis for process improvement
|Download Mind Pad to provide a visual
base for process improvement.
Process mapping helps
represent the work processes visually and identify problem areas and
opportunities for process improvement. It provides a common understanding of
the entire process and specific roles and contributions of process
- Important notice:
Features and functions described on this page are for Mind Pad 2, the
version of Mind Pad was released as a new major
update (actually completely new project), so information on this page
will be relevant only to Mind Pad 2, which is available for download,
but is not supported.
and standardizing work processes
achieve higher business results, it is essential to provide a common vision
of business as a complete system. Defining and standardizing business
processes helps avoid working at cross purposes, eliminate some quality
control steps and reduce the cycle time. This can be used to generate an
integrated process management approach for implementing more effective
quality standards and continuous improvement programs.
Using process mapping
to create a common vision of business system
mapping is a technique for graphical representation of work processes in a
form of a process map. The process map shows all the process associated
activities, including volumes of input and output, approvals, exceptions,
and cross-functional hand-offs. The basic goal of the map is to provide a
unifying vision of business processes, so that participating organizations
and individuals can have an understanding of their specific role in the
create a process map, you need to identify the key process objectives and
main activity steps. While collecting and analyzing information about the
process, you should consider such factors as process complexity, the number
of organization and individual teams involved and time and cost issues. The
process map should highlight bottlenecks and delays, rework, unnecessary
steps and the authority ambiguity of the process. The good map represents
the process flow from the customerís point of view, showing whether each
step of the process helps create a clear value for the customer.
Process map is a
basic tool for process improvement
mapping helps clarify specific roles and contributions of the process
participants and highlight opportunities for process improvement. A unifying
view of the entire business system provides a framework for multiple
management approaches and allows process reengineering on clear,
comprehensible customer-oriented basis.
Mind Pad in our own business
we are using Mind Pad in our business, we do create some business schemes
that allows to understand better our processes (we are using process
This is a screenshot of our process map, that in simple way describe
software development and marketing process.
We used some ideas to create this scheme.
- "D" and "M" letters meaning
"Development" and "Marketing" cycles. We used ideas
that we discussed in Frame
- We used different links to display Investments (Red lines), Work
process (Blue lines) and Results Generating (Green line). We discussed
this in Using
link styles article.
- Also, we put some
business vital information in text box. It's handy to have some large,
informative text blocks on mind map. We wrote about creating such blocks
Evaluate Mind Pad
Mind Pad is a concept mapping software. You can download fully-function 30-days evaluation
version of Mind Pad: http://www.mind-pad.com/download.htm
Please, visit ordering
page for more information about purchasing Mind Pad.
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