Mind Pad

[Guest]

As different researches show, 38% companies use Six Sigma process.
The fundamental objective of Six Sigma is the implementation of measurement-based strategies focused on reducing flaws, thus improving customer satisfaction.

Achieving Six Sigma requires mastering several stages: defining the process in question, measuring its performance, analyzing its effectiveness, implementing improvements, and controlling improvements over the long term.

You can use mind map to support Six Sigma processes.

For example, if we want to create a map of Six Sigma, we will get something like this:

Central topic - Six Sigma. Then:

Define

Determine customer expectations of the process

Measure

How often to defects occur?

Analyze

Why, when, and where do they occur?

Improve

How can we fix the process?

Control

How can we make it stay fixed?

And so on

To get some statistic:
Search For Improvement With Complex Six Sigma

[Carol Lindsey]

Here is the release of new book about Six Sigma approach.
The main goal is to apply Six Sigma tools to understand the customer's internal processes and systematically study customer activity for opportunities to add value.